Senior Level Management, Administration, HR and ICT Personnel

 
17+ years of Experience and track Record of Success Delivering Profit-Driven Management and Technology Solutions.

Professional Certifications:

  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Solutions  Expert: Server Infrastructure (MCSE)
  • Microsoft Certified Solutions Associate: Windows Server 2012 (MCSA)
  • Microsoft Certified Professional Developer (MCPD)
  • Microsoft Certified Technology Specialist (MCTS)
  • Microsoft Certified IT Professional (MCITP)
  • Microsoft Certified Application Developer (MCAD)
  • Microsoft Certified Solution Developer (MCSD)
  • Microsoft Certified Professional (MCP)


Results-driven Senior ICT executive with expertise envisioning and leading technology-based multilevel revenue and growth initiatives grounded solidly on business and economic value. Impressive, fast track management career marked by demonstrated ability to build peak-performing teams and achieve cross-functional business objectives. Valued member of Center of Excellence (CoE) team, contributing a seasoned, broad-based perspective to create pragmatic ICT strategies and implementation plans designed for maximum return at the lower possible costs.



 

Among 15+ years of experience, over 11 (eleven) years are in senior level leading position devising dual leadership and management of delivering the best for accomplishing the mission of organizations. In these years, numerous ICT projects were completed successfully; for which prepared the technical plan & methods, project budget, project schedule and finally implemented the same.

Academic Background: Computer Science and Engineering

Current Profession: HOD, Information Technology at an international development organization 


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Demonstrated Professional Skills

Program Management

Leading strategic and operational planning, development, implementation, evaluation, and dealing emergency related activities.

Strategic Policy and Decision Making

Leading and providing effective strategic decision making, crisis management, research, and advocacy, SWOT Analysis, 6Ws, Risk Analysis.

HR Management

Developing HR strategies, policies and procedures, Recruiting, staff development, HRMS control, performance management, coach and mentoring.

Financial Management

Cost-Benefit Analysis, budget management & reporting, Reducing OPEX, Estimation of CAPEX.

Information/Knowledge Management

SOP and best practices development & haring, Formulating need based training, training methodology, developing module and facilitating training, Explicit, Implicit and Tacit Knowledge.

People Relationship and External Relationships

Cross cultural communication, strong representation and negotiation skills, Effective Work Relationships, institutional partnerships, stakeholder collaboration, Strong managing and negotiation on contracts, licenses, leases, liaison client-vendor evaluation, Communication and Perceptions, Addressing Relational Change and Conflict.

Information and Communication Technology


Microsoft Certified Professional since 2003, MCPD, MCTS, MCAD, MCSD, Advanced level expertise in analysis, design, and implementation of software, network and infrastructure.

Recent Recommendations

Professional Endeavors

  • Successfully providing services over 15 (Fifteen) years in strategic, tactical, and hands-on business, technology and leadership experience balanced blend of both consulting and corporate arena.
  1. Turning my present organization into Center of Excellence (CoE).
  2. Created and delivered the technology vision of the company to CEO and communicated that vision to the company throughout the organization, gained support from peers as well as the CEO and COO, and got approval and full cooperation from all the departments.
  3. Reduced ICT operational costs by 60%, ICT infrastructural costs by 70%.
  4. Improved overall employee activities performances by 30%.
  5. Increased overall income 35% by implementing new systems and technologies.
  6. Driven to manage costs and establish strategic, mutually beneficial, partnerships and relationships with clients, stakeholders, vendors and service providers.
  7. Successfully leading and providing effective strategic decision & crisis management, research, and advocacy.
  8. Rebuilding the aging infrastructure and systems with utilizing the maximum available resources.
  9. Built strong trusts with all senior management and business leaders by involving them in technology solutions and recommendations to insure business needs were being considered and met.
  10. Ensuring strong partner management skills, and the ability to support learning and facilitating changes by implementing strong negotiation, motivational, team building skills. 
  11. Managed and negotiated contracts reviewed and administer licenses, leases and contracts, liaison client-vendor activity and effectively evaluated problems and their resolution with individuals, teams, and departments.
  12. Experiences for planning, preparation and implementation, development and optimization of the applied M&E systems, and managing large units.
  13. Effectively searched talents, recruited best resources and build great teams.
  14. Having the proactive personality with quick understanding and self-initiative to work under extreme pressure.
  15. Strong interpersonal, communication, report writing and presentation skills.
  16. Having the experience for managing the finance planning, budget estimation, accounting, and settlement of project.
  17. Designed, developed and implemented various Policies and Manuals.
  18. Setup and administration of various types of servers.
  19. Designing, Developing and implementing web-based software and ERP.
  20. Designing and implementing cloud computing, N-Computing.
  21. Successfully designing, implementing & administering complex network.
  22. Successfully designing, implementing & administering reliable data backup and disaster recovery unit.

Areas of Expertise

Management

  • Policy development & implementation
  • Financial Management
  • Risk Assessment
  • Operations Management
  • Strategic Planning
  • Staff Development
  • Cost Reduction Programs
  • Foreign Office Development
  • Global Logistics Management
  • Event Management
  • Project Management
  • Mentoring
  • Vendor Negotiation
  • Contract Management
  • Start-up Management
  • HR & Recruitment
  • Administration
ICT Oversight
  • Service Design & Management
  • Outsourcing Strategy
  • ICT Standards Development
  • ICT policy development & implementation
  • Business Intelligence Reporting
  • Business/Technology Alignment
  • Disaster Recovery Planning
  • Cloud Technology Integration
  • Data Center
  • Digital Media Center
  • Data Warehouse
  • ERP, CRM, Call Center
  • Network and server administration
Technology 
  • Website and application Development
  • Servers: Web, database, email, FTP, AD, DHCP, DNS, etc.
  • SDLC
  • Performance Tuning
  • Network Infrastructure & Security assessment
  • Vulnerability mitigation
  • Enterprise Data Flow
  • Data warehouse architectures
  • Virtualization
  • Data Network Management
  • Scrum or Agile Development
  • Data Center Development
  • Digital Media Studio Operations


C
omputing Proficiencies

I am Confident and Proven as a quick learner. I am highly used to work using and implementing the following:
  • Computer Programming: C#, VB .NET, Java EE, Objective C, VB 6, iPhone Programming, ABAP, C, C++, VC++/VC++ .NET, XAML;
  • Web Development: ASP/ASP .NET, JSP, Web logic server, Oracle E-Business Suite, Sharepoint, HTML5, DHTML,XHTML, JavaScript, vbscript, AJAX, CSS, XML, jquery, Perl, PHP, Shell, WML, XAML;
  • IP Telephony: CISCO, Asterisk;
  • Databases: MS SQL Server, MS Access, My SQL, Oracle, SQLite;
  • Network & Hardware: LAN server, domain server, mail server, Wired & Wireless network setup and administration, Cisco IOS, Routers, Switches, Hardware & Software Installation, Troubleshooting & Maintenances in Windows, Mac & Linux environment;
  • Tools: Visual Studio, Sharepoint designer, Xcode, DashCode, Expression Studio, CUCM, FRONT PAGE, Adobe products (Dream Weaver, Flash, PDF), etc.;
  • Graphics/Audio/Video editing: Adove Products (Photoshop, Premiere, Director), CoolEdit, etc;
  • Computer Environments: WINDOWS, MAC, LINUX (REDHAT, SuSe, Mandrake), Solaris, iOS, Android, DOS, UNIX;
  • General Computer Applications: Competent to work using any office productivity suits, such as, Open Office, MS Office which include Access, Excel, Word, Power Point, etc;


Web Applications and Software Developments

1. Official Website of Ispahani Islamia Eye Institute and Hospital (www.islamia.org.bd), 2. Setting up own webserver for IIEI&H (www.islamia.org.bd), 3. Setting up own email server for IIEI&H (mail.islamia.org.bd), 4. Official Website of Grameen Telecom Trust (www.gtctrust.com), 5. Employee Portal for GTT, 6. Setting up own webserver for Grameen Telecom Trust, 7. Setting up own email server for Grameen Telecom Trust, 8. IDB-BISEW‘s official Web (www.idb-bisew.org), 9. TSP Enlistment System (www.idb-bisew.com/tspenlistmentsite/), 10. Portal (www.idb-bisew.com/traineeportal/), 11. Quiz System (www.idb-bisew.com/onlinequizsystem/), 12. careerHub (www.idb-bisew.com/careerhub/), 13. Monitoring System (www.idb-bisew.com/tms), 14. Alert System (www.idb-bisew.com/xas), 15. Control Panel of IT Project (www.idb-bisew.com/idbcp09), 16. Trainee Information System (www.idb-bisew.com/tis09), 17. Biometric Attendance System, 18. Trainee ID Card System, etc.

Network and Server Management

  • Strong knowledge, skills and proven experience of LAN/WAN designing, implementation and administration.
  • Strong knowledge, skills and proven experience of designing, implementation and administration email server.
  • Strong knowledge, skills and proven experience of DNS, DHCP, FTP, Firewall, LDAP, etc.
  • Proven experience on routers, switches, hubs, and other network equipment.
  • Strong knowledge of TCP/IP, HTTP protocols, ISO 8085 protocol, Rj45, Optical fiber and Radio Link.
  • .Well enough in antivirus and security control.
  • Monitoring user activities, internet traffic usages, etc.
  • Installing and configuring computer hardware, software, systems, networks, printers, scanners and all peripheral devises.
  • Designing and implementing cloud computing, N-Computing.
  • Successfully designing, implementing & administering complex network.
  • Successfully designing, implementing & administering reliable data backup and disaster recovery unit.
  • Introducing video conferencing system, Call Center Systems, IP telephony.

Patents and publications

Several course materials (books) have been published for the IDB-BISEW IT Scholarship Project in both paper and electronic format. Such as, Introduction to C#; Introduction to VB .NET; Introducing HTML & XML; Developing Databases using MS SQL Server;

Presence in Social Sites